Backup of Salesforce Data: Ensure 100% Compliance for India’s Latest Digital Data Privacy Bill (DPDP)

Businesses acting under India’s Digital Personal Data Protection (DPDP) law are soon to bear the burn if unaware of the act’s obligations, and upon failing to perform the duties of a data fiduciary. 

The DPDP bill identifies ‘Data Fiduciaries’ as any individual who, either independently or in collaboration with others, establishes the purpose and methods for data processing.

So, to whom does the DPDP bill apply?

The DPDP Act applies to Indian and foreign companies alike,  that collect, use, or store personal data, regardless of whether they are registered or incorporated in India.

Depending on the customization and usage of Salesforce CRM, businesses using the platform can hold personal data such as customers’ names, phone numbers, and email addresses as contact information or financial information like payment details and bank account information. 

Therefore, organizations must have a solid plan in place for Salesforce to prevent any event of ‌personal data breach. 

The DPDP act defines a ‘Personal Data Breach’ event as unauthorized processing of personal data or inadvertent disclosure, acquisition, sharing, utilization, modification, disposal, or data loss or access to personal data, jeopardizing the confidentiality, integrity, or availability of the  data. 

Salesforce Cloud Security features are top-notch no doubt. But rouge events like accidental deletions are beyond the scope of control. Here’s why having a Salesforce backup & recovery option is a coherent compliance plan to protect Salesforce data backups under the DPDP bill.

Let’s consider the mandates stated by DPDP and compare how organizations under the act can further authenticate the digital processes to personal data of customers in a lawful & transparent manner. And, even if they choose to take backup copies for Salesforce data retention & recovery with the help of a 3rd party app, will it align with the personal digital data privacy rights as stated by the law?  

The DPDP Act Mandates & Responsibilities as a Data Fiduciary

As per India’s Digital data protection bill, a data fiduciary determines the purpose & means of processing data and should ensure: 

1. Erasing personal data when its necessity expires
2. Granting individuals access to their personal data
3. Securing consent from individuals prior to collecting, utilizing, or sharing their personal data.
4. Enforcing suitable security measures to safeguard personal data.

Let’s assume that under the Salesforce security officer’s advice, the organization has proactively met your privacy regulations & compliance challenges. Moreover, you have also got a  backup & recovery to support the smooth sailing of your Salesforce operations. But how can you ensure your Salesforce data backup application can support your customer’s data access request? 

Hence for 360-degree compliance coverage, we introduce you to the backup & recovery application in Salesforce offered by DataArchiva.

DataArchiva in Simplifying Salesforce Backup & Recovery with Data Rights Reserved

DataArchiva believes that excellence can only be achieved with an unwavering commitment to customer trust. Similarly, the Salesforce data, metadata, and file backup application offered by DataArchiva helps businesses pursue their data goals, providing adept options to ensure business resilience. To navigate the ever-evolving field of compliance, DataArchiva for Salesforce Backup & Recovery enables →

1) Provides a Complete Map of the Process Flows During Backups: Ensuring that no user is skipping any step while setting up the backup process in Salesforce with DataArchiva.

2) Authorization-Driven Process: This entails identifying the sources, pathways, and destinations of the data backups, alongside various touchpoints.

3) Enables Cross-Object Reference Tracking: Opens the scope to validate parent-child records & hierarchies ensuring 100% data preservation in case of an event of recovery.

4) Allows Search Option within Backup: Enhances data traceability, while availing cheaper cloud storage as backup options.

5) Ensure Backups are Available to Customer Data 24/7: DataArchiva backup & recovery is feature-driven, so no technical hands or support request needs to be raised to bring back your Salesforce data from the selected cloud destination.

6) Complete Access Control & Ownership: Your Salesforce data backups are not the asset we seek. DataArchiva data, metadata & file backup follows a BYOC (Bring Your Own Cloud) model so that users can own and have 100% control and choose who can access the backup data.

7) Maintains Visibility of  Automation for the Backups Running in Salesforce: The app also summarizes the process details and the selected configurations to outline the entire backup journey within Salesforce, keeping the backup processes compliant. 

DataArchiva can also ease your long-term data retention troubles in Salesforce with its external ‌& native archiving capabilities. Wondering whether DataArchiva’s data archiving application for Salesforce also has features that can help you ‌ comply with DPDP? Then check out this DPDP compliance roadmap by DataArchiva for BFSIs to retain Salesforce legacy data.

If you need more comprehensive insights into how DPDP compliance essentials can be tailored for Salesforce, access the datasheet today! 

Need a Fast & Easy Backup Application to Protect Your Salesforce? Choosing the right recovery plan today that insures your Salesforce for tomorrow. Contact Us !