New Details Spotted at Salesforce World Tour Sydney’24: Read Highlights

Elly Awesome from ICC Sydney reports live “There are four words at everyone’s lips, AI + Data + CRM + Trust”!

That’s the first feed received this morning, straight from the Salesforce World Tour Sydney livecast and we were mind-blown.

And, this Salesforce ohana, who loves data, had to point out these eye-openers if you don’t want to keep AI away from CRM to climb that 10x growth. 

#1 Einstein 1 Discovery Platform

If you are good with facts then you would know why – ‘Minecraft comes free with a Windows PC’. It’s been a few decades since the blue chips were exploring gamification as a public stunt to improve agility on the point-and-click habits of a computer user. In the era of AI and flip phones, the time’s now to normalize the ‘new’ in the ‘AIr’ (Quoting from the keynote session at Salesforce Tour Sydney’24). 

That’s why Salesforce is in the game to bring the change with their own Einstein. Based on all the efforts put into gamifying the use of the Einstein 1 platform on their first World Tour meet in 2024, introducing the “Einstein Trust Layer” is going to be the top release in Salesforce for the year! 

#2 Tableau Public 

Sounds new? Introducing data fam’s all-time obsession, Tableau public in Salesforce. A free platform where data enthusiasts from across the Salesforce ecosystem get a free platform to explore, create, and publicly share data visualizations, with no code & just drag and drop. 

As an early forecast, with Salesfroce’s goal in the making of  “Everyone’s Einstein”, it has steadfast strategies in place to skim out a first line of ‘Tableau Influencers’ right out of its trailblazer talent pool. 

#3 Surfing Towards Net Zero

From the very start of the keynote session, it left hints about how this global customer is writing their own net-zero goals with Salesforce. From introducing La Perouse Aborigines in supporting the diversity of Australia, is a great move that reveals the dimensity of how Salesforce is bringing change for businesses like introducing components – sustainability with the right technology.

As more of their Salesblazers ally with the Salesforce Einstein 1 platform, they will know how to reconsider sustainability in influencing their buyers’ purchase decisions. Whereas, Tableau Public is just perfect for having more data evangelists on their team to monitor how each one using Salesforce can contribute to the net zero goal, reduce carbon footprints, target sustainability, and eventually help to meet the goal to go completely carbon neutral by 2025. 

# 4 Zig the Zebra On the Roll 

Should have mentioned the MuleSoft balloon ride at the Salesforce World Tour right? But, to be honest, don’t you see the Salesforce ‘Ask me’ gang is going crazy over ‘Zig the Zebra’? 

Zig is the latest member of the  Salesforce family and face of the Salesblazer movement who made its first appearance in Sydney for the World Tour in 2024. This reminds each Salesblazer how networking goes hand-in-hand with technology and encouraging fellow sales professionals to win at work. So, for updates on how to sell with Gen-AI, get hooked to the Salesblazer community & make new connections today!

# 5 Sack AI Expedition 

To date, Slack, the favorite team communication and collaboration software, has been one of the biggest acquisitions of Salesforce with a total spend of $27.7B. Using Salesforce Slack integration, users manage customer conversations, create contact accounts, and receive automated alerts, making communications way faster and easier. 

Now that Slack AI is integrated into Salesforce, users can find answers quickly, distill knowledge, and catch up on missed alerts without a fret. Certainly, an achievement to brag about at the year’s first World Tour from Salesforce, and ICC Sydney had it all over for trailblazers who want to celebrate the achievement of Slack AI from Salesforce. If you are craving to know how to give a humane touch to customer conversations with Slack AI, you should try it now, because it’s what Salesforce suggests!

#6 Data Managers @ Salesforce, the #1 AI CRM 

Now, with Salesforce the #1 AI CRM, you can talk to your CRM, share Einstein insights, get the best data tools to visualize your data, and get your best trailblazing adventures for businesses looking for change. What’s more? Salesforce hosts more than 7000 apps and certified consulting organizations to arm your Customer 360 journey. For this #1 AI CRM, DataArchiva excels at providing enterprise tools for Salesforce data management that can communicate with your other cloud systems (like AWS, Azure, GCP, and Heroku)  to upkeep your Salesforce performance. So, did you have a chance to meet them at our Platinum Sponsor Booth at Salesforce Tour Sydney?

They are excellent communicators and have been solving business challenges related to data management in Salesforce for some of the best brands, technology and public service agencies across ANZ. As they will be sticking around in Sydney for quite some time. So do check out if you have any requirements for data archiving, file & data backup in Salesforce, data or file migration-related queries, or anything that relates to storage optimization in Salesforce!